Pretrial Services: A Client’s Perspective
In this six-part video series, people with lived experience share candid insights into effective pretrial and community supervision.
Introduction
This six-part video series highlights the voices of Justice Policy Consultants with the Center for Effective Public Policy, individuals with lived experience in the criminal legal system. Each video features candid interviews in which they share their insights on what makes pretrial services and community supervision most effective from the client perspective.
The purpose of this series is to provide pretrial services practitioners a direct window into the client experience. By centering the voices of those who have been through the system, these videos provide practical, human-centered guidance for those seeking to build stronger relationships, reduce harm, and support long-term success.
Reducing Anxiety in the First Meeting
Featuring
Randall McNeil, Criminal Justice Policy Analyst, Arnold Ventures (AV)
Marisol Garcia, Justice Policy Consultant, Center for Effective Public Policy (CEPP)
Trevor Walraven, Associate Director, Oregon Justice Resource Center
Kyle Colleen Black, Justice Policy Consultant, CEPP
Building Trust and Rapport
Strategies that foster mutual respect and stronger working relationships.
Featuring
Randall McNeil, Criminal Justice Policy Analyst, AV
Trevor Walraven, Associate Director, Oregon Justice Resource Center
Marisol Garcia, Justice Policy Consultant, CEPP
Understanding Client Challenges
The realities people face while navigating court requirements and daily life.
Featuring
Ruby Welch, Justice Campaign Manager, Dream.org and Justice Policy Consultant, CEPP
Pamela Neely, Justice Policy Consultant, CEPP
Overcoming Barriers to Success
The obstacles that can derail progress and how officers can help address them.
Featuring
Randall McNeil, Criminal Justice Policy Analyst, AV
Marisol Garcia, Justice Policy Consultant, CEPP
Pamela Neely, Justice Policy Consultant, CEPP
Connecting to Community Supports
The ways that pretrial staff can guide clients toward resources that strengthen stability.
Featuring
Marisol Garcia, Justice Policy Consultant, CEPP
Trevor Walraven, Associate Director, Oregon Justice Resource Center
Staying Motivated
How pretrial staff can encourage persistence and celebrate progress toward goals.
Featuring
Marisol Garcia, Justice Policy Consultant, CEPP
Trevor Walraven, Associate Director, Oregon Justice Resource Center
Randall McNeil, Criminal Justice Policy Analyst, AV
